2. Payment Options
For any cosplay or
custom clothing order, depending on how easy/difficult we deem it to
takes anywhere from two to six weeks to complete. Depending on how busy
we are (see the calendar on the main
page), it's possible to have your
order completed sooner. Only after
when payment has been received can we begin your order so please plan
We provide work in progress
pictures on all costumes and custom clothing orders.
We have the right to
refuse any cosplay or custom clothing order. We will never compromise quality or commitments to
existing customers by taking in more work than we're able or trying to do
something we deem to be too difficult.
All sales are final and we
cannot accept returns on any cosplay or custom clothing order as
each is a one of a kind
creation crafted to specifically fit you.
You'll need to request a quote
from us first.
Please send us an email
with answers to the following questions. If it's easier for you, just copy and paste these in your quote request email:
(1) The name of the character and
series they're from. If it's an original or custom outfit let us
pictures that show a good clear front, side, and rear view of
the character. Full body shots
if possible. Please try to limit it up to six pictures total.
We prefer links but attachments are okay.
(3) Give us your
general clothing size (S, M, L, etc.), gender, and approximate height in either inches or centimeters.
(4) Give us a specific date when you need the order by.
Be sure to factor in the time it takes for the postal service to deliver
the package to you as we are based in Los Angeles, California.
(5) It's helpful
(but not necessary if you're not comfortable doing it) to let us know where
you're located so we can factor in shipping. State or city is all we
need and if you're located outside the United States, then your country is
all that's needed.
us your request.
After we've received your quote request,
you'll get a response from us with a quoted price for your outfit. If you find our
prices acceptable, just let us know and we'll proceed and discuss
Acceptable payment options
include: Paypal (credit card orders through Paypal is also
okay) and personal checks or money orders. If paying by personal
check, it will take one week for us to clear it with the bank before
your order can start.
We can accept payment
plans! This all depends on the total amount you're purchasing
from us, but we'd prefer it to be in three or fewer
installment payments. Our policy is that before an order is
shipped to a customer, all outstanding payments must be completed
If you're in the Southern California
area, you can pay us in-person. We'll meet in a public location
Unless you wish to have a
faster (and more expensive) shipping option, all orders are shipped
Priority Mail via the United States Postal Service. Tracking numbers
will be emailed to you which you can then look
up. Shipping costs are normally included in all our
If you're in the Southern
California area, you can pick up your order in-person and save on shipping costs.
We ship internationally
and have had customers in Canada, the United Kingdom, and many other European countries.
While we'll ship to almost any country please keep in mind on these kind of
orders we'll have to charge a slightly higher price due to international
shipping costs. All international orders are shipped using
express international mail via the United States Postal Service. It's reliable, has
package tracking, and is the most cost effective option.
On all international
orders, you as the customer are responsible for all customs charges
that may be incurred.