1.  Request a Quote
2.  Payment Options
3.  Shipping

 

  • For any cosplay or custom clothing order, it takes a minimum of six weeks to complete.  Depending on how busy we are (see the calendar on the main page), it's possible to have your order completed sooner though.  Only after when payment has been received can we begin your order so please plan accordingly.  We prefer the use of Paypal or if you're in the Southern California area, meeting us in person and paying by cash is also acceptable.  Regardless of which method, we also accept payment plans (see Payment Options).

  • If you wish to purchase a wig, the same procedure applies except it may take up to three weeks to complete.  Depending on how busy our wig shop is, it's possible you'll get it sooner.

  • We provide work-in-progress pictures on all costumes and custom clothing orders.  We can't do so for wigs, sorry ^^.

  • If you wish to purchase a pre-made kimono, please make note of the Item #.  Send us an email telling us which kimono interests you along with the Item # and assuming it's in stock, we can ship it out right away after payment has been received.

  • We have the right to refuse any cosplay, custom clothing order, or wig.  We will never compromise quality or commitments to existing customers by taking in more work than we're able or trying to do something we deem to be too difficult.

  • All sales are final and we cannot accept returns on any cosplay, custom clothing order or wig as each is a one-of-a-kind creation crafted to specifically fit you.

You'll need to request a quote from us first.  Please send us an email with answers to the following questions.  You can just copy and paste these in your quote request email:

  1. (1) The name of the character and series they're from.  If it's an original outfit and/or you wish to purchase a wig in addition or just want a wig by itself, please let us know.

  2. (2)  Provide pictures that show a good, clear front view, side view, and rear view of the character.  Full body shots if possible.  Please try to limit it up to six pictures total.  We prefer links but attachments are okay.

  3. (3)  Give us your general clothing size (S, M, L, XL, XXL, etc.), gender, and approximate height (either inches or centimeters) so we have an idea of how large or small the costume will be.

  4. (4)  Give us a specific date when you need the order by.  Be sure to factor in the time it takes for the postal service to deliver the package to you as our operation is based in Los Angeles, California.  Remember, cosplay and custom clothing orders require a minimum of six weeks to complete while wigs take three weeks.

  5. (5)  It's helpful (but not necessary if you're not comfortable doing it) to let us know where you're located so we can factor in shipping.  State or city is all we need and if you're located outside the United States, then your country is all that's needed.

  6. (6)  Email us your request.

  • After we've received your quote request, you'll get a response from us with a quoted price for your outfit and/or wig.  If you find our prices acceptable, just let us know and we'll proceed and discuss payment options.

  • Acceptable payment options include:  Paypal (credit card orders through Paypal is also okay) and personal checks or money orders.  If paying by personal check, it will take one week for us to clear it with the bank before your order can start.

  • We can accept payment plans!  This all depends on the total amount you're purchasing from us, but we'd prefer it to be in three or fewer installment payments.  Our policy is that before an order is shipped to a customer, all outstanding payments must be completed first.

  • If you're in the Southern California area, you can pay us in person by visiting our physical store.

  • Unless you wish to have a faster (and more expensive) shipping option, all orders are shipped Priority Mail via the United States Postal Service.  Shipping costs, as a rough guideline, are usually from $9.00 and up for clothing  while wigs, which cost a bit more to ship due to the large boxes needed and are shipped separately, are usually $15.00.  Tracking numbers will be emailed to you which you can then look up.  Shipping costs are  normally included in all our quotes.

  • If you're in the Southern California area, you can pick up your order in person by visiting our physical store and save on shipping costs.

  • We ship internationally as well.  We have had customers in the United Kingdom, Canada, and Ireland so far.  Please keep in mind on these kind of orders, we'll have to charge a slightly higher price due to international shipping costs.  All international orders are shipped using the United States Postal Service Priority Mail International service.  It's reliable, has package tracking, and is the most cost effective option.